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frequently asked questions

Everything You Need to Know About the New Pace Experience

From your first consultation to the delivery of your final photos and films, we’re here to make every step of your wedding journey easy, organized, and unforgettable. Learn more about working with our team, planning your day, and preserving your memories for a lifetime!

Before You Book

Simply inquire about your wedding and schedule a quick consultation call.. During the call, we’ll get to know you, learn more about your vision for the day, answer any questions, and walk you through our photography, videography and content creation collections.

We’ll help you find the package that best fits your wedding, priorities, and budget—without any pressure. Once you’ve selected the perfect collection, we’ll send over your proposal and booking agreement. After your contract is signed and your retainer is paid, your date is officially reserved, and the exciting planning begins! We can’t wait to hear all about your wedding and help bring your vision to life.

Our style is a perfect blend of classic and timeless with a modern twist. Throughout the day, you’ll have a mix of traditional posed portraits and lots of candid moments that capture the raw emotion, joy, and personalities of everyone celebrating with you. Our photographers specialize in Off-Camera Flash Photography, a high-level technique that takes years of skill and practice to master. This approach allows us to sculpt light creatively, enhancing natural light while eliminating harsh shadows for stunning, flattering portraits. It also highlights the beauty of your venue, showcasing its unique charm in a way that feels timeless and elegant. Whether indoors, outdoors, or during sunset, we have full control over the lighting to capture breathtaking, dynamic photos that truly set our work apart.

Yes! We offer wedding photography, videography, and content creation, and having one team capture your day makes the entire experience seamless from start to finish.

Our photographers, filmmakers, and content creators work together regularly, so they know how to collaborate without getting in each other’s way. They communicate throughout the day, share the same vision, and work as one cohesive team to ensure every special moment is beautifully captured—from timeless portraits and cinematic films to behind-the-scenes moments and social-ready content.

Booking all of your services through New Pace also means one point of contact, one planning process, and one team dedicated to bringing your vision to life. From your consultation call to timeline planning and your wedding day coverage, everything is coordinated to create a stress-free experience, ensuring your photos, films, and content all complement one another beautifully.

Whether you’re looking for photography, videography, content creation, or all three, we’ll help you build the collection that’s the perfect fit for your wedding day.

Yes, we can either line you up based on your preferences OR you can review portfolios from our amazing team to select the one who best matches your vision. All of our photographers shoot in our unique New Pace style but if you’re not sure, we’re happy to recommend someone from our team who we think will be a perfect fit! Our photographers are not just talented—they’re also fun, friendly, professional, and dedicated to making your day amazing!

Absolutely! We know every wedding is unique, and your photography and videography collection should be tailored to your vision, priorities, and the moments that matter most to you.

While we offer thoughtfully designed collections to make choosing easy, we also love creating custom packages that fit your specific needs. Whether you’re looking to add extra hours of coverage, an engagement session, a second photographer or filmmaker, content creation, albums, rehearsal dinner coverage, or other special enhancements, we’ll help you build the perfect experience.

During your consultation call, we’ll take the time to learn about your wedding plans, what’s most important to you, and how you want your memories captured. From there, we’ll recommend the best options to create a collection that feels completely personalized to your day. Our goal is simple: to give you exactly what you need while making the entire process easy, enjoyable, and stress-free.

At New Pace, we believe your wedding experience should be just as incredible as the photos and films you receive. That’s why we’ve built our studio around more than just beautiful imagery—we’ve created a seamless, stress-free experience from the moment you inquire until your memories are delivered.

Unlike many studios, you’ll have a dedicated team supporting you every step of the way. From your initial consultation to your personal Timeline Coordinator, easy-to-use planning portal, and responsive client support, we’re here to make the entire process simple, organized, and enjoyable.

Our talented team of photographers and filmmakers has captured thousands of weddings, all while maintaining the signature New Pace style couples know and love. Every member of our boutique-sized team brings their own unique personality, experience, and creativity while sharing the same commitment to professionalism and creating an amazing experience for every couple. Our photographers and filmmakers are not only talented artists—they’re friendly, approachable, and dedicated to making you feel comfortable and confident in front of the camera.

Most importantly, we genuinely care about our couples. We’re passionate about building relationships, creating an unforgettable experience, and preserving your wedding day with timeless photos and films you’ll cherish for a lifetime. That commitment to our couples is why so many of our weddings each year come from referrals from past clients who trust us to capture the next special chapter in their friends’ and families’ lives.

Planning Your Wedding

Absolutely! Once you’ve officially booked your wedding date, you’ll be paired with your dedicated Timeline Coordinator, who will guide you through the planning process from start to finish.

To make planning as easy and stress-free as possible, you’ll also have access to our easy-to-use planning portal, where everything stays organized and conveniently in one place. Along with helpful planning tools and resources, you’ll be able to keep track of important details, complete questionnaires, and stay on top of your wedding plans with ease.

Your Timeline Coordinator will help you create a seamless wedding day timeline, recommend the best photo locations, coordinate with your vendor team, and answer any questions along the way. Their goal is to ensure every detail comes together smoothly so you can relax and enjoy the excitement leading up to your wedding day.

Every wedding day is unique, and the right amount of coverage depends on your timeline, priorities, and the moments you want to remember most. We’re here to help you figure out the perfect fit for your day.

During your consultation, we’ll learn more about your plans, walk through your wedding day timeline, and help you determine how much coverage makes sense based on the moments that are most important to you. Whether you want to capture getting ready with your closest friends and family, a first look, all the special details, the full ceremony and reception, or an epic dance floor celebration, we’ll help create a collection that fits your vision.

Most couples choose 8–10 hours of coverage because it allows us to tell the complete story of their wedding day, from the excitement of getting ready to the final moments of the celebration. However, we also offer flexible options if your plans require something shorter or more customized. Our goal is to make sure you have the coverage you need to relive your entire wedding experience for years to come.

Yes! Engagement sessions are a wonderful way to celebrate this exciting season of your relationship while also getting comfortable in front of the camera before your wedding day.

Your engagement session gives you the opportunity to spend time with your photographer, learn how they guide and pose you, and get a feel for what it’s like to be photographed together. By the time your wedding day arrives, you’ll feel more relaxed, confident, and comfortable knowing exactly what to expect.

We’ll help you choose a location that feels meaningful to you, whether it’s somewhere sentimental, a beautiful outdoor setting, or a place that reflects your personalities as a couple. Your photographer will provide direction while capturing a mix of natural, candid moments and timeless portraits that feel authentically you.

Plus, your engagement photos are perfect for save-the-dates, wedding websites, guest books, engagement albums and celebrating your journey together leading up to your big day.

We know that not everyone feels naturally comfortable in front of a camera—and that’s completely normal! Most of our couples tell us they’ve never had professional photos taken before, which is why our approach is focused on creating a relaxed, fun, and stress-free experience.

Our photographers are there to guide you every step of the way. We’ll provide natural prompts, gentle direction, and easy to follow posing so you feel confident while still looking and feeling like yourselves. We’ll help with everything from where to stand and how to move to capturing genuine moments that reflect your relationship.

Our goal isn’t to make you feel like you’re posing for a photoshoot—it’s to help you forget the camera is even there. Through conversation, laughter, and a little bit of fun, we create an environment where your true personalities can shine.

By the end of the day, many couples tell us they were surprised by how much they actually enjoyed being photographed—and that’s exactly the experience we want to create for you.

After Your Wedding

We believe you should be able to relive every meaningful moment of your wedding day, which is why we don’t limit the number of images you receive. On average, our couples receive at least 600–800 photos, with many two-photographer weddings receiving closer to 1,000 images.

Our goal is to give you all the good stuff—the big moments, the little details, the genuine emotions, and all the memories that tell the complete story of your day. During the editing process, we carefully select the best images and remove anything you wouldn’t want to see, like duplicates, closed eyes, test shots, or unflattering angles.

Every wedding is different, so the final number of images will vary depending on your timeline, guest count, events, and coverage. But you can trust that we’ll deliver a beautiful, thoughtfully curated gallery filled with the moments you’ll want to remember for years to come.

We know how exciting it is to relive your wedding day, which is why we’re committed to delivering your memories as quickly as possible while still giving every photo and film the care and attention it deserves.

You’ll receive a photo sneak peek within two weeks of your wedding, giving you the chance to relive some of your favorite moments shortly after your celebration. Your full wedding gallery will be delivered by your one-month wedding anniversary.

For films, delivery timelines depend on the collection and add-ons selected. If included in your package, your social sneak peek film will be delivered within one month of your wedding—perfect for sharing those unforgettable moments with family and friends. Your recap film will be delivered within 90 days of your wedding, followed by your full ceremony and reception films.

Every wedding is unique, and our editing process is tailored to create a final gallery and films that truly capture the emotion, energy, and story of your day. We can’t wait for you to relive every moment!

Absolutely! Your wedding photos deserve so much more than living on a computer or phone. Our handcrafted, custom-designed heirloom albums are the perfect way to relive your wedding day and preserve your memories for generations to come.

Once you’ve received your photo gallery, you’ll choose your favorite images, and our in-house Album Designer, Grace, will create a beautiful custom layout just for you. She’ll guide you through every step—from selecting your cover materials, colors, and finishes to reviewing the design and making any final edits—making the entire process easy and stress-free.

We offer a variety of album options, including 10×10 and 12×12 wedding albums, parent albums, engagement albums, and guest books. Whether you’re creating your album right away or years after your wedding, we’re here to help you design a timeless keepsake you’ll treasure forever.

Absolutely! Your wedding photos deserve to be enjoyed beyond a screen, which is why we offer a variety of professional print products to help you showcase your favorite memories throughout your home.

From classic photo prints and elegant framed artwork to modern metal prints and other display options, we’ll help you transform your favorite wedding moments into beautiful pieces you can enjoy every day.

Whether you’re looking for a statement piece for your home, a meaningful gift for family, or a way to preserve your favorite portraits for years to come, our high-quality print options make it easy to bring your wedding memories to life.